Complaint management

Information on the complaints handling process

If you have a complaint about the distribution of investment units

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If you have a complaint about the distribution of investment unitsPlease note that OTP Fund Management Ltd. does not distribute investment units.
You can buy our fund units through our distribution partners nationwide, in person or online.

Please do not address your complaint regarding the distribution of units of investment funds managed by OTP Fund Management Ltd. to OTP Fund Management Ltd., but to the distributor OTP Bank Plc.’s Complaints Handling Department. If you would like to contact OTP Bank, please visit the OTP Bank website.

If you have not purchased your investment unit at OTP Bank, please contact the competent distributor selling the investment unit.

Distribution information OTP Bank website

If you have any other complaints regarding OTP Fund Management Ltd.

If you have any questions or comments about the investment policy of the funds, or if you are interested in the operation of the Fund Manager, please contact us.

Browse our online content and published documents

On our website, you will find all the information you need to make investment decisions and find out how our company and the investment funds we manage work. Please review the content below to find a solution to your question or an answer to your comment.

An overview of the operation and characteristics of investment funds.

OTP Fund Management Ltd.’s internal policies and other official documents.

You can view the current price and net asset value of the funds.
If you don’t find a solution, please contact us!

If you have any questions about the investment policy of the funds or the operation of the fund manager, you can contact us through the following channels:
- Email: panasz@otpalap.hu
- Postal address: OTP Alapkezelő Zrt., 1026 Budapest, Riadó utca 5-11.
- Phone number: +36 1 412 8309 (on workdays from 08:00 to 16:00, on the first workday of the week from 08:00 to 20:00)

Find out more about complaint handling

OTP Fund Management Ltd. shall ensure that any person, whether or not a client of OTP Fund Management Ltd., may make a comment or complaint regarding the conduct, activity or omission of OTP Fund Management Ltd. OTP Fund Management Ltd. shall ensure that the client may make a complaint about the conduct, activity or omission of the Company orally (in person, by telephone) or in writing (in person or by a document delivered by an agent, by post, by electronic mail) free of charge.

Need more information?

On our website you will find all the information you need about our company and the funds we manage.

Ha Ön még csak most ismerkedik az értékpapír alapokkal, mint befektetési lehetőségekkel, akkor érdemes elolvasnia a legfontosabb információkat.

You can buy our fund units through our distribution partners nationwide, in person or online.